Alternative Dispute Resolution

Introduction

Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution mechanism. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.

Course Objectives

By the end of the course, participants will be able to:

• Identify the right course of action to resolve a legal dispute
• Reduce the possibility of disputes leading to legal action
• Apply national and international legal requirements for dispute resolution
• Employ arbitration knowledge to negotiate terms
• Use case law to achieve a favorable outcome for their organization
• Ethics and Professional Conduct of Arbitrators.
• The fundamentals of Negotiation Skills

Target Audience

This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course will also highly benefit in-house council and legal advisors new to the area who require the fundamentals of dispute resolution.

Course Content